Playa Hotels & Resorts once once again hosted journey advisors on an informative FAM trip held in partnership with Delta Air Strains and Delta Vacations. The ‘Reconnection Experience’ was hosted at Hyatt Ziva Los Cabos with a person team of agents keeping April 18 – April 21 and the second team from April 21 to April 24.
“Since promoting Delta Holidays in 2018 my romantic relationship with Delta has developed and I really needed the opportunity to get to know my associates in a a lot more personal placing,” stated Susie Mkhitarian, Manager and Location Wedding day Specialist with MS Journey & Excursions, incorporating that Playa has also performed a substantial position in her accomplishment as an agent and that she was satisfied to uncover out the celebration was being held at just one of her preferred accommodations.
Ana Santos, Director of Product sales at Hyatt Ziva Los Cabos, expressed the worth of hosting events these as these for not only the journey advisors but the field as a complete. This celebration gave brokers a prospect to working experience the lodge, flights, transportation solutions and vacation spot firsthand, and the attendees have been of class ready to find some time for very well-deserved peace in the sunlight.
“By internet hosting a team like this, we are supplying the Travel Agents the prospect of enduring to start with hand, the ‘new reality’ of the destination and the resort … that has quickly tailored to all the healthier and sanitary needs complying with all the certifications and mandate by regulation, with out sacrificing our guests’ working experience and our Service from the Coronary heart,” Santos spelled out. “They can now give the good equipment for shoppers to really feel assured about touring in this new truth, obtaining experienced all the protocols carried out in each and every stage of the journey to assurance their security and our safety as effectively.”
In addition to making associations and receiving firsthand working experience all through a seeking time, the vacation advisors also noticed organization attain momentum. Mkhitarian expressed how useful these occasions are for her company, indicating she has numerous messages in her inbox only a limited time just after she posts about these forms of activities on social media. She even booked a family vacation to Hyatt Ziva through the welcome supper for a consumer who arrived at out to her on Instagram inquiring if the vacation resort was family members-friendly.
Tyler Tixier, SAE NY Sales/Nationwide Sales for Delta Air Lines and Jeanne Peterson, California BDM for Delta Holidays, the two shared the vitality they noticed from the journey brokers through the party: “The exclusive focus supplied by Playa and Hyatt Ziva in particular, designed a wonderful deal of enjoyment for foreseeable future enterprise. … This has now resulted in a main enhance in potential leisure bookings.”
General, the Reconnection Encounter benefited all events involved. Just after a calendar year of uncertainty and a absence of journey, in-man or woman functions are even a lot more important to the industry’s occur again. Gregory Kiep, a luxurious journey advisor at Protravel Global, also expressed his positivity toward the party.
“My time at the breathtaking Hyatt Ziva was sensational and rejuvenated me as I get started to promote vacation in the ‘post-pandemic’ entire world. It was excellent to invest time with this sort of a various group of vacation gurus and tour the amazing residence. And, as a massive Delta enthusiast, it was excellent to see their safety and sanitation protocols in area – producing travellers onboard at relieve though nevertheless giving their acknowledged amazing company.”
Playa Hotels & Resorts hosts a number of FAM trips all over the year for its travel advisor partners. To discover additional about Playa in the meantime, agents can go to the Learning Heart in the Most well-liked Agent Portal for the latest educational prospects.
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